Subscription & Plans

After the free trial, you need a plan to keep using it. The main difference between the three plans is the number of hosts you can add.

1. Three plans

• Standard: 2 hosts, for personal everyday use
• Pro: 5 hosts, for managing several devices
• Flagship: 15 hosts, for teams or heavy use

All are monthly subscriptions, renewing automatically.

During the trial you can add 1 host. Actual prices are shown on the in-App subscription page.

2. How to subscribe

1. Open Settings → Plans & Subscription
2. Pick a tier and tap Subscribe
3. Complete payment following the system prompts

iOS: via App Store in-app purchase; the charge goes to your Apple ID. Android: via Google Play or your chosen channel.

3. Restore purchases

After switching phones or reinstalling, your subscription usually restores automatically. If not:

Go to Plans & Subscription and tap Restore purchases.

What is restored is the store-side purchase record, so you need to sign in with the same store account (Apple ID / Google account).

4. Managing subscriptions

• Check status: the plan page shows your current plan and expiry date
• Cancel renewal: must be done on the store side; the App cannot cancel directly
  • iOS: App Store → your account → Subscriptions
  • Android: Google Play → Subscriptions
• Upgrade: buy a higher tier directly; it takes effect immediately
• Downgrade: not available immediately — wait until the current cycle ends, then choose

While the current membership is still valid, you cannot buy a lower-tier plan.

5. Expiry and grace period

• The system tries to auto-renew before expiry
• If renewal fails you enter a grace period, during which you can still use it normally
• After the grace period the plan lapses, and hosts above the limit become inaccessible
• A successful renewal restores access

6. Payment and refunds

• Payments are handled by the app store or payment channel; WhaleLink never touches your payment details
• For refunds, submit through the purchase channel (App Store / Google Play / WeChat)
• Questions? Reach us via Help & Support → WeChat customer service

7. Related

• Need a one-time gem purchase → Gems & Top-up
• Subscription not taking effect → FAQ & Troubleshooting